All our devices are tested / checked piece by piece in accordance to the procedures of the Quality System certified according to the UNI EN ISO 9001 standard.
ATTENTION
Rock and ice climbing, descents and abseils, the “via ferrata”, speleology and caving, ski-mountaineering, canyoning, exploration, rescue, tree climbing and work at height are all high-risk activities that may involve even fatal accidents. The user assumes all risks arising from the practice of these activities and the use of all our devices.
Laboratory tests, checks, inspections, information and standards do not always succeed to reproduce the practice, so the results obtained in real life conditions of use of the device may sometimes differ significantly. The best indications are provided by the continuous use and practice under the supervision of competent / experienced / qualified professional.
The instructions and information supplied with the device concerns the description of the features, performances, assembly, disassembly, maintenance, conservation, disinfection, etc. of the device. Even if they contain some suggestions for use, should not be considered an operating manual in real situations (as well as a maintenance manual of a car does not teach driving and does not replace driving school).
LAW OBLIGATIONS
Professional, recreational and competition activities are often regulated by specific laws or regulations that may impose limits and/or requirements for the use of PPE and the preparation of safety systems, of which PPE are components. It is duty of the user to know and apply these laws which could provide for limits different from those reported in this information.
GUARANTEE
The manufacturer guarantees the conformity of the device to the regulations in force at the time of production. The warranty for defects is limited to the defects of raw materials and manufacturing, does not include normal wear and tear, oxidation or damage caused by improper use and/or in competitions (where they are not specifically accepted by the organization of the same), from incorrect maintenance, transport, storage or storage, etc. The warranty expires immediately if the device is modified or tampered with.
The validity corresponds to the legal guarantee of the country in which the device was sold, starting from the date of sale of the new product. After this period no claim can be made against the manufacturer.
Any request for repair or replacement under warranty must be accompanied by a proof of purchase. If the defect is recognized, the manufacturer will commits to repair or, at its discretion, to replace or refund the device. In no case the manufacturer’s liability extends beyond the invoice price of the device.